Effective DEI programming isn’t just a checkbox; it’s an ongoing commitment to creating an environment where everyone is on board and understands why DEI matters and their role in developing the skills needed to create a better culture and workplace environment. As a company that provides a holistic approach to DEI work, we’ve witnessed a few components that have proven successful for a few of our clients, particularly regarding DEI training and education. In this blog post, we’ll explore the key components contributing to the success of DEI initiatives.
1. Leadership Commitment
Whenever we have a call with a potential client, one of the questions we ask is about leadership buy-in. Before any program, strategy, or initiative can be impactful, it’s critical to have the understanding and backing of the executive team so that those implementing programming feel supported, and the company understands it’s a priority for the organization. This commitment should be evident in not just words but also actions, policies, and resource allocation. Visible commitment sets the stage and foundation for sustainable work.
2. Employee Interest and Engagement
In addition to buy-in from leadership, employees need to know the “why” and be interested in it. We often ask our clients why they’re reaching out to us as a way to understand the organizational history and whether or not their interest in DEI programming is reactive or proactive. We also inquire about pushback or resistance because change can be difficult for many, and implementing a program or initiative can be challenging if employees disagree about the “why” or the “what.”
Similarly, suppose you want your company to think strategically about your r DEI programming. In that case, you’ll have to understand the needs and capacity of employees and inform them how the proposed initiative, strategy, or program will benefit their career development and the organizational culture. Conversely, you also want to ensure you answer employee questions and concerns. This dialogue will help with engagement down the line, and employees will know that their voices matter in these decisions.
3. Embedding DEI Programming in Organizational Strategy
Integrating DEI into your organizational strategy ensures that diversity and inclusion aren’t just standalone initiatives but core principles guiding decision-making at all levels. This strategic embedding includes aligning DEI goals with broader business objectives, incorporating DEI considerations into strategic planning, embedding DEI metrics in performance evaluations, conducting a DEI Audit and policy review, providing specialized training or coaching to support inclusive leadership styles, or partnering with external organizations your organization serves.
4. Needs-Based Education and Training
Customizing education and training to meet employees’ needs is crucial for fostering an inclusive workplace. Needs-based training is practical once your organization has assessed employees, typically through an anonymous survey, listening sessions, or focus groups. This work helps employees recognize where they have skill gaps, making it easier to decide the competencies they need. Whether it’s mitigating unconscious biases, understanding the importance of diversity, or developing inclusive management skills, you can tailor training to the unique challenges and opportunities within the organization. Furthermore, providing resources for continuous learning ensures that employees stay informed and are current in this ever-evolving landscape.
5. Metrics and Accountability
You’ve probably heard the saying, “What gets measured, gets managed.” This saying applies to DEI programming as well! Establishing clear metrics and accountability mechanisms is essential for tracking progress and ensuring the success of your DEI program. Consider measuring the percentage of employees who’ve completed DEI training, quantitative and qualitative feedback on initiatives, changes in attitude, knowledge, and behavior, and any cultural and structural changes, such as changes in the hiring process, recruitment efforts, and inclusive and equitable language policies.